Refund policy

Return & Refund Policy

We want you to love your purchase!

Returns

• Returns are accepted within 30 days of delivery
• Items must be unused and in original packaging

Non-returnable items

• Final sale items
• Personalized/custom products

Return Process
To start a return, email us at: hello@thevineandhome.com
Include:

• Order number
• Reason for return

We will provide return instructions.

Refunds

• Issued once item is received and inspected
• Refunded to original payment method within 5–10 business days

Shipping Costs

• Customers are responsible for return shipping unless item is defective